When purchasing high-value goods through Hoobuy, customers can rest assured knowing that comprehensive insurance services are available to protect their investments. Hoobuy's insurance coverage is designed to provide peace of mind and financial security in the event of loss, damage, or theft during transit.

Insurance Coverage

Hoobuy offers insurance plans tailored to the value of the goods being purchased. The coverage includes:

• Full Value Coverage: Ensures that the customer is reimbursed for the total declared value of the item in case of loss or damage.
• Partial Coverage: Provides compensation up to a specified percentage of the item's value, depending on the chosen insurance plan.
• Theft Protection: Covers the full value of the item if it is stolen during the shipping process.

How to Purchase Insurance

When placing an order on Hoobuy, customers have the option to add insurance during the checkout process. The cost of insurance is calculated based on the item's value and the selected coverage level. Once purchased, the insurance policy is immediately active for the duration of the shipping period.

Claims Process

In the unfortunate event that a claim needs to be filed, Hoobuy has streamlined the process to ensure a seamless experience:

1. Report the Incident:
2. Submit Documentation:
3. Review and Approval:
4. Settlement:

Important Considerations

To ensure a smooth claims process, customers should:

• Inspect the item upon delivery and report any issues immediately.
• Keep all original packaging and documents until the claim is resolved.
• Ensure that the item's value is accurately declared when purchasing insurance.

For further assistance or clarification regarding Hoobuy's insurance services and claims process, customers are encouraged to contact Hoobuy's dedicated support team.